Customer Reviews for Hooked-Up Towing & Recovery Inc
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LEAVE US A REVIEWHere’s what some of our Holly Ridge, NC customers are saying about us:
Extremely helpful and knowledgeable!! Was willing to try and walk me through trying fo fix something. 100% will call them if I have any towing needs .
The young man that came to my house to help me get my spare tire out, went ahead and changed my tire for me. He went above and beyond what I would have ever expected and I was very grateful for his help. Thank you so much!
5 stars!
Victor was our tech he was awesome! First time he came out and jumped our car. Unfortunately it died again and he came back and gave us a tow. Great service, super friendly!!!
These amazing folks moved a tree fort for us. We literally couldn't have moved it without them!!! So professional, super-efficient and very nice!
On time, friendly and helpful employees. Very nice customer service during a stressful situation!
This business went above and beyond to help me out !
5 stars!
Good guys
Ian came out when my mother’s car would not start. He showed up 30 mins earlier than expected which was a great help. He went to work right away, explained everything in detail and fixed the problem and explained every step as he was doing it and explained what the problem could be. After the car was started, he then gave me several options if the car acted up again. I will be a customer in the future just because of the interaction I had with Ian. A great representation for your company! And I hope he is recognized for his work!
Excellent service.
Victor responded to the call quickly. Carried himself in a professional manner and worked with our extenuating circumstances! 10/10 would recommend
5 stars!
My daughter got her Corolla stuck in a muddy ditch, they showed up at the time they said they would and we're we'r to get her out of a deep ditch without causing damage. Great work!
5 stars!
5 stars!
The driver that came out was very nice and considering.
In the last 4 weeks we've had the opportunity to work with Hooked-Up Towing out of Holly Ridge through AAA. The first time was when my F250 Diesel truck wouldn't start. They came down pulled the truck out from under the house and attempted to start it. We came to the conclusion that both batteries had run out. The operator went back and withing an hour had 2 new batteries installed and I as back on the road.
The second event was when we came down with a rental car which developed a slow leak in a tire. There was no jack in the car so I called AAA and in 20 minutes Hooked-UP was at my door and the tire was changed. Friendly, efficient, and knowledgeable staff.
AMAZING!!!!! I truly appreciated what the tow truck driver did!!!! Thank you guys!!!
Bradley was our driver. My buddy and I got stranded during a duck hunt. Popped two tires in the middle of no where. Hooked up towing showed up and saved the day. By far the best service around.
I had a flat tire and was really in a bind with a Food truck trailer tow behind. They got there fast and back on the road in minutes! Thank you so very much. John Oliveira
Highly recommended A++++++
AAA directs them to me. Frequently. Reliable drivers. That stay in contact with you. I'm not sure what else you need when you call the tow truck!
I feel like I've seen these guys more than I've seen my own husband. Actually I haven't seen my husband in awhile, look for Divorce Attorney reviews soon!
The drivers at Hooked Up are friendly and not scary. I'm from Los Angeles. Sometimes, men in particular, can be intimidating to a female whose vehicle is not operating. I've never felt uncomfortable with these gentleman. And my first interaction with them was 03/2016! My most recent 12/2018! Same two cars! Mechanic reviews to come as well! I already have some nopes!
When my teenager starts driving this summer, he'll obviously have AAA, but he'll also have the number to Hooked Up in the glove box.
On the way home from work and the transmission went out on my car. Roadside assistance sent them and was very polite and helpful. Thank you!
5 Stars!
5 Stars!
I was stuck in a parking lot, leaving my psychiatrist's office no less, when suddenly - while reversing out of the parking space - it stopped. SHORTLY thereafter to my delight i saw the tow truck approaching. I had been in a very anxious and agitated state. Then that all changed. From the moment Bradley stepped out of his tow truck I was showered with reassurance and, to my surprise, he was also able to 'turn my frown upside down'. He was understanding, fast-paced in completing his task, and was SOOOOOOO funny! Had me laughing the entire drive back home! So, 5 stars for the work, and 5 stars for the temporary companionship that lifted my spirits on what could have been a very bad day. Thank you so much Bradley!
Alright so my car had a flat and Bradley Black picked us up! He's funny and a really awesome guy. He's an amazing guy and an awesome driver and very personal. He's easy to talk to and fun to be around! This guy also has the snappiest comebacks and its fabulous I love this guy! And awesome company!
4 Stars!
The best local guys in the business! Best pricing and service around the hampstead, wilmington, Jacksonville areas.
I have used hooked up many times. Always great service and fair prices. Thank you for the times that you have helped me out.
4 Stars!
This company is wonderful and will be the only one i use from here on out. Jeremy was very professional went above and beyond to ensure that we were completely satisfied. Took his time to access our situation and was very courteous. He made light of the dilemma and kept everyone laughing. Couldn't have asked for a better technician!!
5 Stars!
5 Stars!
He gets the job done!
5 Stars!
The only tow company I use. Careful, prompt response and professional ! Definitely recommend for exotic cars and classics that require white glove handling
5 Stars!
5 Stars!
5 Stars!
5 Stars!
5 Stars!
5 Stars!
5 Stars!
5 Stars!
5 Stars!
5 Stars!
5 Stars!
5 Stars!
5 Stars!
5 Stars!
My roadside assistance con tacted another provider that left me stranded without letting anyone know they weren't going to show. Mark went out of his way to help. Thank you Hooked-Up Towing!